Creating an Organizational Unit (OU)

Creating an Organizational Unit (OU) for your Chrome Devices is an easy way to organize groups of devices and users.

  1. Use the main navigation menu in the upper left hand corner of the admin console to navigate to the Organizational units page under the Directory heading.Creating an Organizational Unit
  2. Click the yellow circle with a plus in it in the upper left.
    Organizational Unit
  3. In the Create new organizational unit dialog box, put in the name you are wanting to give your new OU, make sure that it has the correct Parent OU, and then click [CREATE].
    Creating an Organizational Unit

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.


Preconfiguring a wireless network through the Google Admin console

A useful feature of Chrome Device Management is the ability to pre-configure networks on Chrome devices.

  1. After logging in to your Google Admin console, go to the Device Management section.
  2. On the column on the left side of the screen, click Networks. (Your console may say Network instead, under the Device Settings heading)
  4. In Platform access, check the box next to “Chromebooks (by device)”
  5. In Details, create a name for your network.  Then add the Network Name (SSID) for your wireless network, check the box for “Automatically connect” and if the SSID is not broadcast (hidden), select the correct Security Type, and lastly the password for the network.


Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

Configuring a Chrome device with Chrome Enterprise Management (Managed Kiosk mode)



Before you Begin

Before enrolling devices into your Admin console, you will need to configure your Chrome kiosk settings (managed kiosk mode) in your admin console, otherwise the Arreya application will not start automatically. You can find information regarding configuring the Chrome device settings here:


Part 1 – Reset Device To Factory Settings (Optional)

If your device has been used in consumer/desktop mode previously, you will need to reset the device to factory settings.

  1. Power device OFF
  2. Connect keyboard and mouse
  3. Insert paperclip in reset hole next to SD card slot (Above the lock slot, to the left of the SD slot)
  4. While holding the paperclip in, press and release the power button to turn the box on
  5. A screen will appear that says “Chrome OS is missing…”
  6. Release the paperclip
  7. Press CTRL + D
  8. Press and release the reset button once using the paperclip, the box will reboot quickly
  9. A screen will appear that says “OS verification is OFF”
  10. Press SPACE, then press ENTER to confirm resetting the device.


The device is now reset and you should be at the welcome screen.


Part 2 – Enroll Device in CDM

  1. Complete the Connectivity setup screen
  2. Accept the agreement
  3. At the sign-in screen, DO NOT LOG IN – Press CTRL + ALT  + E or More Options and then select Enterprise Enrollment
  4. The sign-in screen should now say “Enterprise Enrollment”
  5. Sign in to complete enterprise enrollment


Note: You may need to move the Chrome device into the correct organization once you’ve enrolled it into your admin console. Otherwise the Arreya kiosk application might not be configured.


Part 3 – Pair your device with an Arreya channel

  1. Power on your Chrome device, verify it starts the Arreya app and displays a 4 character pair code
  2. Log in to your Arreya account
  3. Under “Management” menu click [Devices]
  4. Click [+ Add Device]
  5. Enter a name for your device and the 4 character code displayed on the device
  6. Click [Add Device!]