Chrome OS device PWA Installation Instructions

This article will cover installing your Arreya Channel PWA on a Chrome OS device where that isn’t force installing the PWA by policy.

 

  1. On your Chrome OS device, open the Chrome browser.
  2. Navigate to your Arreya channel URL (https://*yourchannel*.arreya.com). You can also send your users a link sent via an email, social media, or other method instead of manual entry.Chrome OS Device PWA 
  3. At the top right of the address bar, click the [Install +] buttonChrome OS 
  4. The application can now be found in the application launcher accessible from the bottom taskbar. You can also right click the application icon and pin it to your taskbar.Progressive Web App for Digital Signage

 

PWA support has been supported in Chrome since version 39. Contact us to learn more about Chrome OS Device PWA.

 

Platform Compatibility Notes

platform compatibility with chrome os

Overview

A core goal of Arreya’s development team is to stay informed and constantly test the newest hardware and software that manufacturers have to offer. As a result of our extensive testing we found that Chrome OS devices provide the best experience. These devices offer easy device setup, deployment, and content delivery that works perfectly with Arreya.

Another benefit of Chrome OS devices with Chrome Enterprise Management is the ability to remotely manage the devices through the Google Admin console. To explain further, Chrome Enterprise Management simplifies the troubleshooting and deployment processes. Simply configure networks, reboot devices, fetch logs, take screenshots, and much more.

Arreya tries to remain platform agnostic while taking advantage of new browser features, and retaining backwards compatibility where possible. From user reports and previous testing, we have identified requirements and known issues for other common hardware choices. However this information is subject to change and cannot be guaranteed to work for every situation.

 

Android

  • Minimum version requirement: Android 7.1 (Nougat)
  • Android is an open source operating system and can be compiled with core features missing.
  • Low-end Android media players frequently are shipped with Android builds missing drivers, hardware acceleration issues and missing video codecs.

 

Samsung Smart TV (TIZEN OS)

  • Minimum Samsung OS version: Tizen 3.0. Came in 2017 models, older models may be able to be updated
  • Older versions of Tizen are missing core browser features 

 

General Smart TV/Mobile browser limitations (LG WebOS, etc.)

  • Limited memory and storage space could cause content failure and crashes
  • Concurrent video playback may be limited on any smart TV due to decoding hardware and software
  • Only fonts embedded in the TV will be used, other fonts may fail to display

 

Linux (RaspberryPi, Ubuntu, etc.)

  • Linux/Unix is a family of open source operating systems. Each version and build can be compiled with core features missing and frequently are missing required video decoders and codecs.
  • Additional package installation, configuration, and testing is required in every scenario.

 

Typical browser compatibility issues

Below is a list of browser features commonly missing from older, incompatible browsers. Arreya uses these features and requires them in order to properly run. 

 

 

Contact us to learn more about platform compatibility for digital signage software at 319-294-6671 or info@arreya.com.

Configuring multiple displays in ChromeOS

Connect the displays to your Chrome device.

There are several ways to connect displays –

  1. Built in display (Chromebase only)
  2. External HDMI Display (Chromebox & Chromebase only)
  3. External DisplayPort Display (Select Chromebox models only)
  4. USB->HDMI (DVI, or VGA) Display Adapters (Must be UDL 3.0 compatible, works on most Chrome devices)

 

Configuring multiple screens from the device –

  1. Log in to Chrome OS
  2. Click the clock in the bottom right hand corner
  3. Click “Settings
  4. Scroll down to “Device“, Click “Displays
  5. Arrange monitors as needed
  6. Choose Extended, Mirrored, or Unified Desktop (must be enabled, see instructions for Unified Desktop)
  7. Apply settings to each monitor by clicking on it to select it (turns blue) and then changing the options – resolution, orientation, etc.
  8. Click “Done”

How to enable Unified Desktop for video walls in Chrome OS

For managed devices (Chrome Enterprise Management) –

  1. Log in to your Google Admin console
  2. Click “Devices
  3. Click “Chrome Management” under “Device Settings” in the upper left
  4. Click “Apps & extensions
  5. Click on “Kiosks
  6. Click on the “Arreya” app in the list (if it is not there, please follow instructions for configuring Arreya in managed kiosk mode)
  7. Click “Kiosk Settings
  8. Choose the desired OU
  9. Click the switch that says “Enabled unified desktop (BETA)
  10. Click “Saveunified desktop

Configuring a Chrome device with Chrome Enterprise Management (Managed Kiosk mode)

 

 

Before you Begin

Before enrolling devices into your Admin console, you will need to configure your Chrome kiosk settings (managed kiosk mode) in your admin console, otherwise the Arreya application will not start automatically. You can find information regarding configuring the Chrome device settings here: https://arreya.com/kb/configuring-chrome-kiosk-settings/

 

Part 1 – Reset Device To Factory Settings (Optional)

If your device has been used in consumer/desktop mode previously, you will need to reset the device to factory settings.

  1. Power device OFF
  2. Connect keyboard and mouse
  3. Insert paperclip in reset hole next to SD card slot (Above the lock slot, to the left of the SD slot)
  4. While holding the paperclip in, press and release the power button to turn the box on
  5. A screen will appear that says “Chrome OS is missing…”
  6. Release the paperclip
  7. Press CTRL + D
  8. Press and release the reset button once using the paperclip, the box will reboot quickly
  9. A screen will appear that says “OS verification is OFF”
  10. Press SPACE, then press ENTER to confirm resetting the device.

 

The device is now reset and you should be at the welcome screen.

 

Part 2 – Enroll Device in CDM

  1. Complete the Connectivity setup screen
  2. Accept the agreement
  3. At the sign-in screen, DO NOT LOG IN – Press CTRL + ALT  + E or More Options and then select Enterprise Enrollment
  4. The sign-in screen should now say “Enterprise Enrollment”
  5. Sign in to complete enterprise enrollment

 

Note: You may need to move the Chrome device into the correct organization once you’ve enrolled it into your admin console. Otherwise the Arreya kiosk application might not be configured. https://arreya.com/kb/moving-a-chrome-device/

 

Part 3 – Pair your device with an Arreya channel

  1. Power on your Chrome device, verify it starts the Arreya app and displays a 4 character pair code
  2. Log in to your Arreya account
  3. Under “Management” menu click [Devices]
  4. Click [+ Add Device]
  5. Enter a name for your device and the 4 character code displayed on the device
  6. Click [Add Device!]