Setting up your OU (Organization Unit) is an important step to make sure your Chrome Devices and Kiosk Device Settings are properly configured for kiosk mode.
After logging in to your Admin console, go to Device Management > Chrome management.
Once you are on the Chrome Management screen, click on Apps & extensions.
Select the OU (Organization Unit) on the left hand side of the screen that you wish to configure. Only Chrome devices in this OU will have the settings applied.
Click on the KIOSKS tab
Hover your mouse on the Yellow Plus button on the bottom right corner of your screen, next click on the Chrome icon to open up the Chrome Web Store. Search for “Arreya”and click +SELECT.
Under the Kiosk Settings heading click the dropdown box under Auto-Launch Kiosk App. Select “Arreya”.
After the Arreya app is selected to Auto-Launch, it is recommended to enable device health monitoring. This will give you the online and offline status of the Chrome device in your Google Admin console. Enabling device system log upload is optional, which will upload device logs every day. Click Save in the upper right corner to confirm these settings.
In the upper left, change the dropdown from Apps & extensions to Settings. Click on DEVICE SETTINGS and scroll down to Device update settings. Under Device Update Settings, it is recommended to have Auto Update set to “Allow auto-updates” and Auto reboot after updatesset to “Allow auto-reboots”
Click [Save] in the upper right corner to save your changes.
Before enrolling devices into your Admin console, you will need to configure your Chrome kiosk settings (managed kiosk mode) in your admin console, otherwise the Arreya application will not start automatically. You can find information regarding configuring the Chrome device settings here: https://arreya.com/kb/configuring-chrome-kiosk-settings/
Part 1 – Reset Device To Factory Settings (Optional)
If your device has been used in consumer/desktop mode previously, you will need to reset the device to factory settings.
Power device OFF
Connect keyboard and mouse
Insert paperclip in reset hole next to SD card slot (Above the lock slot, to the left of the SD slot)
While holding the paperclip in, press and release the power button to turn the box on
A screen will appear that says “Chrome OS is missing…”
Release the paperclip
Press CTRL + D
Press and release the reset button once using the paperclip, the box will reboot quickly
A screen will appear that says “OS verification is OFF”
Press SPACE, then press ENTER to confirm resetting the device.
The device is now reset and you should be at the welcome screen.
Part 2 – Enroll Device in CDM
Complete the Connectivity setup screen
Accept the agreement
At the sign-in screen, DO NOT LOG IN – Press CTRL + ALT + E or More Options and then select Enterprise Enrollment
The sign-in screen should now say “Enterprise Enrollment”
Sign in to complete enterprise enrollment
Note: You may need to move the Chrome device into the correct organization once you’ve enrolled it into your admin console. Otherwise the Arreya kiosk application might not be configured. https://arreya.com/kb/moving-a-chrome-device/
Part 3 – Pair your device with an Arreya channel
Power on your Chrome device, verify it starts the Arreya app and displays a 4 character pair code
Log in to your Arreya account
Under “Management” menu click [Devices]
Click [+ Add Device]
Enter a name for your device and the 4 character code displayed on the device