The Arreya manager has four different user roles. They are: Viewer, Manager, Admin, and Owner.
In this article, we will define these four roles, and outline the scenarios in which they would be beneficial.
Viewer
The Viewer role has the least permissions of all Arreya user roles. Viewers are only allowed to view live, scheduled presentations. Viewers are not able to make any changes to Arreya content or schedules, and they are not able to access any other pages in the Arreya account. The Viewer role is useful for sharing digital signage content with individuals who shouldn’t be able to make changes to content or schedules.
Manager
The Manager role is one step above the Viewer role in terms of permissions. Managers are able to update schedules, edit and create new presentations, and access all of the Arreya account aside from billing information. Managers cannot purchase additional channels, nor can they view payment information. The manager role is useful for granting access to individuals who should be able to edit and schedule digital signage content, but should not have access to billing information.
Admin
The Admin role is one step above the Manager role, and has the second most permissions under the Owner role. The Admin role has access to make changes to presentations and schedules, and admins can even add new channels. The only thing Admins can’t do that owners can, is view or change payment information.
Owner
The Owner role has top level permissions in the Arreya account. Owners can make any changes to their Arreya channel they wish, and they alone can update and change the payment information.
The user roles in Arreya’s user management dashboard allow organizations to grant individuals access to proper permissions. User roles can be changed or updated by Owners, Admins, and Managers at any time.
If you have questions or issues with user permissions in your Arreya account, please call us at 319-294-6671, or email us at support@arreya.com
After logging in to your Google Admin console by logging in at admin.google.com, go to the Users section.
2. Click the [Add new user] button.
3. Enter the user’s name, desired email address, and if desired make a password in order to set restrictions.
4. Click [ADD NEW USER].
5. Record the credentials on the next screen and send them to the new user if desired. Click Done.
How do I give a new user access to Admin console functions in Chrome Management?
In order for a user to have access to Admin console functions, you will need to set admin privileges for the user.
After logging into your Admin console, go to the Admin roles section. The button may be hidden in the More Controls dock at the bottom of the screen.
Select which role you would like your user to have, the typical choice for setting up a user that has access to device management, would be the Services Admin role. An explanation of the different built in roles can be found here: https://support.google.com/a/answer/2405986?hl=en.
Click [Assign Admins].
Type the email address of the User you would like to assign privileges to .
Click [Confirm Assignment]. That user will now have access to the Admin console.
Note: You must have Owner Level access to the Arreya account in order to perform the following steps
Yes you can transfer account ownership. To transfer account ownership, just follow these easy steps.
1. Sign into your Arreya Dashboard and click on Management.
2. From the drop-down, click on Users.
3. Inside of Users, click on the green “+New Users” button to bring up the New User window.
4. When the New User window pops up, go ahead and fill out the needed information for the new Owner. After adding everything that they are going to need, click “Add User” to get them added
5. Once your new owner is added you should be all set. If you need to delete an old Owner, sign in as the new Owner and click Delete on the old one.
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