Choosing the Chrome Management License for Your Project

Choosing the Chrome Management License for Your Project

To remotely manage your Chromebox, Chromebits and other Google hardware devices that run Chrome OS, you need to subscribe to a Chrome service or Chrome Management License. There are 4 types of services as listed by Google,  and you choose the one that best suits your project. When you subscribe, you specify the number of subscription licenses that you need, based on how many Chrome devices you want to enroll. How you pay for licenses (subscription type) depends on what service you subscribe too.  All the licenses allow you to lock the device into a 1 app kiosk mode. This gives you confidence that your devices are secure and not being hijacked to unwanted URL’s.  Your Arreya digital signage channel will be the 1 app shown on your device.

The four different service types of Chrome Management Licenses for Chrome OS Devices:

Chrome Enterprise Perpetual

The Chrome Enterprise license allows you to configure policies and settings for Chrome devices, manage users, manage apps, configure networks, and more. Chrome Enterprise includes 24/7 Enterprise support from Google. The perpetual license is valid for the life of the device but can be transferred to a like device in the event of a device issue. This license is a great choice for digital signage as it allows you to “set it and forget it” and not worry about renewing the licenses yearly.

Chrome Enterprise Annual

The Chrome Enterprise annual license gives you all of the same features as the perpetual license, but is billed annually instead. Licenses purchased mid-term are able to be prorated to align renewals to the same date. The license allows you to configure policies and settings for Chrome devices, manage users, manage apps, configure networks, and more.

Chrome Education and Nonprofit Perpetual

The Chrome Education and Nonprofit licenses allows access to the same features as the Chrome Enterprise perpetual license at a lower cost for Education and Nonprofit organizations. The license allows you to configure policies and settings for Chrome devices, manage users, manage apps, configure networks, and more. The perpetual license is valid for the life of the device but can be transferred to a like device in the event of a device issue.

For more information on each service type of Chrome Management License, refer to the description in the Arreya online store.

Annual vs. Perpetual

Perpetual Management Licenses are available for Chrome Education, Chrome Enterprise, and Chrome Nonprofit.
  • Covers the life of the device it’s enrolled to.
  • If you encounter a hardware issue and need to replace a device, you can transfer the subscription to another device of the same model (or equivalent manufacturer-provided replacement).
  • You can’t transfer a subscription from one device model to another in the same domain.
  • You can’t transfer a subscription to a device in another domain.
  • Transfers are audited.
  • We recommend reviewing the Auto Update policies for each device before you purchase a perpetual subscription.
Annual Management Licenses are only available for Chrome Enterprise.
  • Bought per subscription term and can be renewed when the term ends.
    • I got subscription licenses for Chrome Enterprise using the Admin console—Add your billing information to your subscription in the Admin console to automatically renew licenses at the end of each term. If you opt out of automatic renewal or don’t add your billing information, you’ll have to manually renew licenses when the term ends.
    • I have subscription licenses with an authorized partner—When the term ends, you need to manually renew licenses by purchasing an additional subscription term from your authorized partner.
  • Currently, there is no flexible plan available.
  • You can unenroll a device and transfer the subscription to another device (of any model) in the same domain.
  • You can’t transfer a subscription to a device in another domain.
  • If you purchase additional annual subscriptions mid-term, the cost is prorated and the new subscription expires at the same time as your original subscription.


Features by Chrome Management License

Chrome Enterprise License Service

 

Services governed by the Chrome Services License Agreement

Chrome Enterprise, Chrome Education and Chrome Nonprofit services allow you to configure settings and enforce policies for specific Chrome devices. You can control user access, customize features, configure network access, and more. Choose the service that’s right for your organization type.

Chrome Kiosk service gives you access to the settings you need to configure, deploy, and monitor a Chrome device as a single-app kiosk. It’s perfect for a device that’s used exclusively as a kiosk, such as a digital sign or point-of-sale system in a store. However, it can’t be used for public-session kiosks. This service is only available to business customers.

So which one is right for you?

For most Arreya digital signage subscribers, we recommend the Perpetual Chrome Enterprise Management License. A one time cost for the life of the device, there is no annual cost for updates or renewals. Google offers this license to non-profit 503c entities and certified educational entities at a large discount . This makes purchasing a large quantity of licenses very affordable. For projects that have a set cut off time, the Kiosk annual license may be the cost friendly alternative to the perpetual license. Contact us to discuss 319-294-6671, info@arreya.com or For more information go to Service and subscriptions.

Rebooting a Chrome device and taking screen captures and viewing the screen remotely

An important feature for troubleshooting device issues, is the ability to remotely reboot a Chrome device or take a screenshot of the screen.

  1. After logging in to your Admin console, go to Devices > Chrome Devices and click a serial number to get into the individual device settings.
  2. On the left side of the screen you’ll see your options for Reboot, Remote Desktop, and Take a Screenshot
  3. This screen also has information regarding system information, and troubleshooting features like Remote Desktop, Capture Logs, and Move.
  4. Pressing [Reboot] will send a command to the Chrome device to reboot. You will either get a success message, or an error if the device is offline or it’s unable to communicate with the device.
  5. Pressing [Remote Desktop] will start a dialog for you to remotely view your screen in real time.
  6. Pressing [Take a Screenshot], next to Screen Capture will take a screenshot of what is currently on the screen. This can be used to determine what is showing on the screen currently.

The Screen Capture and Remote Desktop functions will return an error if a user has interacted with the Chrome device, pressed a touch screen, used a keyboard or mouse, etc. This is a security feature to prevent sensitive information from being accessed on a user’s screen.

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

 

How do I see information about each Chrome device?

  1. After logging in to your Google Admin console, go to the Device Management section.

  2. Click Chrome Devices.

  3. If your Admin console was set up by Arreya, you will see your devices in the top-level organization on the left side of the screen.
  4. The right hand side of the screen has a list of the devices in that organization
  5. Clicking the serial number of the device will bring you into the information screen for the selected device.

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

CDM Setup For Chrome Devices

CDM – Creating an OU and user for device pairing

This guide walks through how to create an OU and user for setting up Chrome Devices with Chrome Device Management(CDM). This is all that is required to use our “White Glove” configuration service. If you wish to configure your own devices you will need to complete the device setup instructions – https://arreya.com/kb/configuring-chrome-device-chrome-device-management-managed-kiosk-mode/

Part 1 – Creating an OU in an existing Google admin console

  1. Visit https://admin.google.com
  2. Login using your Google Cloud Administrator account. You can check if your account is an administrator account here: https://support.google.com/a/answer/6208960
  3. Navigate to “Organizational units” using the icon on the admin console home screen
  4. Click on the “Yellow +”
  5. It will open up a “Create new organizational unit” dialog box where you can make a new OU and give it a description and it will create a Sub Organizational Unit.
  6. Click “Create” to finish.
  7. This OU will serve as the container for all of your chrome devices

Part 2 – Adding a temporary user for device pairing or our “white glove” service

    1. Visit https://admin.google.com
    2. Login using your Google Cloud Administrator account. You can check if your account is an administrator account here: https://support.google.com/a/answer/6208960
    3. Navigate to “Users” using the icon on the admin console home screen
    4. Choose either “all Organizational Units” or select specific ones
    5. Click “Add new user” in the top bar to add a new user
    6. Fill out the Name fields and primary email address fields
    7. Record the email address and auto generated password and provide it to us once the process is complete
    8. Click on the newly generated user’s name to go into the individual user’s settings
    9. Scroll down to “Admin roles and privileges”
    10. Click the down arrow to expand the menu
    11. Click on the pen in the upper right corner
    12. Click “CREATE CUSTOM ROLE”
    13. Click “Create a new role”. Fill out Name and Description fields
    14. Ensure your settings in your Admin roles screen match the images below. Boxes to check:
      • Organizational Units (all children)
      • Shared device settings (all children) & Chrome Management > Settings (all children)
    15. Be sure to save your changes!
    16. Now you can provide the email address and password for the account you just set up to us and we will be able to enroll your devices in the account. We will not have access to anything outside of the privileges you gave us and you can remove the account once setup is complete if you desire