Moving a Chrome Device to another Organizational Unit

An important feature of the Admin Console and Chrome Device Management is the ability to organize and move devices using the Organizational Unit structure.

  1. After logging in to your Admin console, go to Devices > Chrome Devices.
  2. Click the checkbox next to the device you wish to move.
  3. Click the Folder with an arrow in the upper right to bring up the Move device(s) dialog.  Highlight the OU you want to move it to and click on [MOVE] to move the device to that OU.

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

Creating an Organizational Unit (OU)

Creating an Organizational Unit (OU) for your Chrome Devices is an easy way to organize groups of devices and users.

  1. Use the main navigation menu in the upper left hand corner of the admin console to navigate to the Organizational units page under the Directory heading.Creating an Organizational Unit
  2. Click the yellow circle with a plus in it in the upper left.
    Organizational Unit
  3. In the Create new organizational unit dialog box, put in the name you are wanting to give your new OU, make sure that it has the correct Parent OU, and then click [CREATE].
    Creating an Organizational Unit

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

 

Preconfiguring a wireless network through the Google Admin console

A useful feature of Chrome Device Management is the ability to pre-configure networks on Chrome devices.

  1. After logging in to your Google Admin console, go to the Device Management section.
  2. On the column on the left side of the screen, click Networks. (Your console may say Network instead, under the Device Settings heading)
  3. Click CREATE WI-FI NETWORK. 
  4. In Platform access, check the box next to “Chromebooks (by device)”
  5. In Details, create a name for your network.  Then add the Network Name (SSID) for your wireless network, check the box for “Automatically connect” and if the SSID is not broadcast (hidden), select the correct Security Type, and lastly the password for the network.

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

Rebooting a Chrome device and taking screen captures and viewing the screen remotely

An important feature for troubleshooting device issues, is the ability to remotely reboot a Chrome device or take a screenshot of the screen.

  1. After logging in to your Admin console, go to Devices > Chrome Devices and click a serial number to get into the individual device settings.
  2. On the left side of the screen you’ll see your options for Reboot, Remote Desktop, and Take a Screenshotscreen capture for digital signage troubleshooting
  3. This screen also has information regarding system information, and troubleshooting features like Remote Desktop, Capture Logs, and Move.
  4. Pressing [Reboot] will send a command to the Chrome device to reboot. You will either get a success message, or an error if the device is offline or it’s unable to communicate with the device.
  5. Pressing [Remote Desktop] will start a dialog for you to remotely view your screen in real time.
  6. Pressing [Take a Screenshot], next to Screen Capture will take a screenshot of what is currently on the screen. This can be used to determine what is showing on the screen currently.

The Screen Capture and Remote Desktop functions will return an error if a user has interacted with the Chrome device, pressed a touch screen, used a keyboard or mouse, etc. This is a security feature to prevent sensitive information from being accessed on a user’s screen.

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

How do I see information about each Chrome device?

Need to see your Chrome Device information? Access model, chrome version, serial number and much more with device management.

  1. After logging in to your Google Admin console, go to the Device Management section.
    chrome device information and chrome management
  2. Click Chrome Devices.
    chrome devices
  3. If your Admin console was set up by Arreya, you will see your devices in the top-level organization on the left side of the screen.google admin console
  4. The right hand side of the screen has a list of the devices in that organizationchrome device information
  5. Clicking the serial number of the device will bring you into the information screen for the selected device.chrome device information

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Enterprise Management.