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How to enable Unified Desktop for video walls in Chrome OS

For managed devices (Chrome Enterprise Management) –

  1. Log in to your Google Admin console
  2. Click “Devices“
  3. Click “Chrome” under “Devices” in the upper left
  4. Click “Apps & extensions“
  5. Click on “Kiosks“
  6. Click on the “Arreya” app in the list (if it is not there, please follow instructions for configuring Arreya in managed kiosk mode)
  7. Choose the desired OU
  8. Click the switch that says “Enabled unified desktop (BETA)“
  9. Click “Save“

unified desktop

Configuring a Chrome device with Chrome Enterprise Management (Managed Kiosk mode)

 

 

Before you Begin

Before enrolling devices into your Admin console, you will need to configure your Chrome kiosk settings (managed kiosk mode) in your admin console, otherwise the Arreya application will not start automatically. You can find information regarding configuring the Chrome device settings here: https://arreya.com/kb/configuring-chrome-kiosk-settings/

 

Part 1 – Reset Device To Factory Settings (Optional)

If your device has been used in consumer/desktop mode previously, you will need to reset the device to factory settings.

  1. Power device OFF
  2. Connect keyboard and mouse
  3. Insert paperclip in reset hole next to SD card slot (Above the lock slot, to the left of the SD slot)
  4. While holding the paperclip in, press and release the power button to turn the box on
  5. A screen will appear that says “Chrome OS is missing…”
  6. Release the paperclip
  7. Press CTRL + D
  8. Press and release the reset button once using the paperclip, the box will reboot quickly
  9. A screen will appear that says “OS verification is OFF”
  10. Press SPACE, then press ENTER to confirm resetting the device.

 

The device is now reset and you should be at the welcome screen.

 

Part 2 – Enroll Device in CDM

  1. Complete the Connectivity setup screen
  2. Accept the agreement
  3. At the sign-in screen, DO NOT LOG IN – Press CTRL + ALT  + E or More Options and then select Enterprise Enrollment
  4. The sign-in screen should now say “Enterprise Enrollment”
  5. Sign in to complete enterprise enrollment

 

Note: You may need to move the Chrome device into the correct organization once you’ve enrolled it into your admin console. Otherwise the Arreya kiosk application might not be configured. https://arreya.com/kb/moving-a-chrome-device/

 

Part 3 – Pair your device with an Arreya channel

  1. Power on your Chrome device, verify it starts the Arreya app and displays a 4 character pair code
  2. Log in to your Arreya account
  3. Under “Management” menu click [Devices]
  4. Click [+ Add Device]
  5. Enter a name for your device and the 4 character code displayed on the device
  6. Click [Add Device!]