An important step in organizing your devices is assigning Asset IDs for each device so you can easily identify a device when you go to reboot or get information from it.
After logging in to your Admin console, go to Devices > Chrome Devices and click a serial number to get into the individual device settings.
Under Custom Fields click on the field you want to edit and it will bring up the edit screen.
Put in your Asset ID that you want to use and put in a Location to help you remember where the device is.
Configuring the time zone settings on a Chrome device is done in the Google Admin Console. Settings are determined by the OU that the devices are apart of. For help managing device settings, read this google article. Specific information about Chrome device time zone settings can be found here.
Chrome Device time zone options:
No policy set – This is the same as ‘Let users decide’
Let users decide – Users can control the policy through standard Chrome OS Date and Time settings
Never auto-detect time zone – Users must manually pick a timezone.
Always use coarse time zone detection – Uses the device IP address to set the timezone.
Always send WiFi access-point to server while resolving time zone – Uses the location of the WiFi connection to set the time zone. This is the most accurate option.
Sometimes you just want a keyboard on your tablet or handheld device. Now you don’t have to buy a new external keyboard, because Chrome offers the virtual keyboard function.
The touchscreen should be active at the login screen, try touching and seeing if you can select/change items
Touch Screen Troubleshooting:
Try using this utility to visualize touch input – http://www.snappymaria.com/canvas/TouchEventTest.html
Try enabling “Enable touch events” in chrome://flags
Some touchscreens have configuration utilities. You may need to connect the device to PC or another computer in order to configure the touch input. Options to try are “Mouse Emulation”, “Single Touch Mode”, etc.
