How to IP Restrict a Channel

  1. Log in to your Arreya Manager at https://[yourchannel].arreya.com/login
  2. Click grey [Channel Name] drop down at the top right of the screen
  3. Select [Create & Manage Channels] from the drop-down choices
  4. For the channel you’d like to IP restrict, click the [Settings] button for that channel
  5. In the window that pops up, select the [Security] tab
    IP Restrict a Channel
  6. From here, you can enter in the IPs you wish to limit your channel to.
  7. Once you are finished adding IPs, click [OK]

Can I use a Smart TV with Arreya?

 
We do not recommend or support using the built-in player of a Smart TV to display content with Arreya.  While it may be possible on some displays, we have found the overall experience is not what our customers are looking for.  We are always testing new devices and displays and will update this document as we find new options.  We highly recommend and support using a Chrome device for the best experience with Arreya.

 

  • Performance
    • Most Smart TVs have issues with media playback and may be missing key features for other types of content.  Most Smart TVs have issues displaying simple content with a web application like Arreya.
  • Updates & Security
    • It is rare for Smart TVs to receive updates, and we have seen several models that can no longer run content due to security changes.  Smart TVs are typically on a 1yr lifecycle and are often outdated at the time of purchase.
  • Reliability
    • We have not found any Smart TVs that can run content reliably in a production setting.  Smart TVs lack remote management capabilities and will require human intervention.
  • Support
    • Smart TV manufacturers provide little support on using the TVs for this purpose.  If you encounter an issue, you are likely on your own for a workaround or fix.

Creating a private channel and adding users

Setting up a private channel and users:

  1. Log in to your Arreya Manager at https://[yourchannel].arreya.com/login
  2. Click grey [Channel Name] drop down at the top right of the screen
  3. Select [Create & Manage Channels] from the drop-down choices
  4. For the desired channel, click the toggle switch in the Private column to toggle between a Private and Public channel
  5. In the navigation menu at the top, click [Management] then [Users]
  6. Click the green [+ New User] button to add a user
    Private Channel and Users
  7. Fill in the Name, Email, and Password
  8. If you wish to support Single Sign On for the user, check the boxes for Google or Microsoft Azure SSO depending on which you which so support.
  9. Choose the desired role for the new user.  Remember:
    1.  Owner has full access to everything
    2. Admin can change passwords, add channels, and make changes to billed features
    3. Manager has access to content and can add new viewers
    4. Viewer can only view the channel
  10. Be sure to Check the active checkbox
  11. Click the [Add User] button
  12. The new user should now appear in the list

Notice under the actions column, the user can be disabled, preventing them from being able to log in at any time

If the user is enabled, the provided email and password will be able to log into your arreya account.

If you have a private channel, you can share it with users without needing to create users for everyone.  Check the instructions here!