Video Encoding in your Arreya Subscription Channel

Recent updates that happened on the backend of Arreya regarding videos. Our video encoder was just increased in both available Memory and CPU to boost the speed of our encodings.

digital signage for retail and digital menu boards - Arreya

Fastboot Videos

Additionally, we have added a feature to our encoder to play the videos on ‘fastboot’. The fastboot setting on the backend means that it sets the index of the video to the beginning of the file, by default. This setting allows all or most videos to start playing before the Chrome-box or other device needs to cache the video.

Depending on the size of the video, you might see some delays as the video will still need to load into memory to start playing.

 

 

 

 

 

Scheduled Reboot in the Google Admin Console

The Google Admin Console allows you to schedule reboots of your devices on a daily, weekly, or monthly basis. Scheduled reboots can be used to proactively troubleshoot, and can be scheduled to occur when no one is viewing your digital signage.

Setting Up Scheduled Reboots

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To set up scheduled reboots for your Chrome devices, first sign into your Google Admin Console. Next, click on Devices from the menu on the left side of the screen, then click Chrome, then Settings.

 

 

 

 

 

 

 

 

 

In the Settings menu select Device Settings at the top of the screen. Then locate Scheduled Reboot. It is located under the Power and Shutdown menu. You can search for Scheduled Reboot at the top of the menu to save time.

Note: The Scheduled Reboot will apply to all devices in your selected Organization Unit (OU). Make sure to select the right OU. Learn more about OUs here: https://arreya.com/kb/creating-an-organizational-unit/

After locating the scheduled reboot setting in the Google Admin Console and selecting the appropriate OU, you can click edit in legacy view to set the frequency and timing of your reboots. You’ll need to change the default from “Disable scheduled reboots” to “Enable scheduled reboots.” 

 

 

 

 

 

 

 

 

 

Finally, enter the time of day when reboots should occur, and adjust the frequency accordingly.

 

ChromeOS Flex for Digital Signage

What is ChromeOS Flex?

ChromeOS Flex is an exciting new operating system for Macs, Linux devices, and PCs. ChromeOS Flex was designed to make older devices faster and more secure.

LEARN MORE

Why is ChromeOS Flex important for digital signage customers?

Many customers have older devices, or even newer devices that aren’t compatible with certain digital signage softwares. ChromeOS Flex allows these customers to enroll devices in the Google admin console, and lock them down in kiosk mode. Kiosk mode makes digital signs tamper proof and secure. Flex also allows users to control updates, and enables digital signage software to work with the operating system seamlessly.

What devices are ChromeOS Flex compatible?

Google is constantly adding to the list of ChromeOS Flex certified devices. One example is the AOPEN Ace Mini, which we recently reviewed. View the full list of ChromeOS Flex certified devices HERE. This list will indicate whether a device is certified, if minor issues are expected, or if major issues are expected.

Flex works on most Windows, Mac, and Linux devices made over the last 10 years. For every certified model the following actions are guaranteed to work:

  • Audio input, at least one method
  • Audio output, at least one method
  • Internal display, if present
  • Video output
  • Installation
  • Network—Wi-Fi, Ethernet, or both, if present
  • Touchpad, if present
  • Keyboard
  • Sleep and resume
  • System UI and graphics
  • USB
  • Webcam, if present

These actions are not guaranteed to work:

  • Automatic screen rotation
  • Bluetooth
  • Keyboard shortcuts and function keys, such as brightness and volume
  • Touchscreens
  • SD card slots

What about devices that aren’t on the certified models list?

Flex might work with no issues on devices that aren’t already listed as certified models, but Google can’t guarantee that it will work properly between updates.

How do you install Flex?

Installing ChromeOS Flex is simple. First, you’ll need a USB drive to create a bootable version of Flex to try before installing. Next, install Flex to replace your current operating system. Finally, add Flex to other devices with a USB drive or through network deployment.

How is ChromeOS Flex different than ChromeOS?

  • Security
    • Verified boot and Google Security Chip: ChromeOS devices have a Google security chip built in. This security chip enables devices to use verified boot, a procedure which prevents devices from booting up if they are infected. Since Flex devices don’t have a Google Security Chip built in, verified boot is not available.
    • Firmware Updates: Flex devices do not automatically update BIOS or UEFI firmware as ChromesOS devices do.
  • Virtual Machines and Apps
    • Google Play and Android apps: Not supported on Flex.
    • Virtual Machines: Flex does not support running Windows virtual machines.
  • Performance
    • Some performance factors vary by model such as: Boot Speed, Battery Life, and Power Savings
  • Device Management
    • Zero-touch Enrollment: Not supported on Flex.
    • Forced re-enrollment: Not supported on Flex.
    • Simple Certificate Enrollment Protocol: Supported on Flex.

View the FULL LIST of differences.

Best Practices for Deployment

  • Enable Secure Boot
  • Clear and Enable TPM
  • Restrict bootable media and BIOS or UEFI access
  • Only use official Flex Images

View the FULL LIST of Best Practices.

 

Choosing the Chrome Management License for Your Project

Choosing the Chrome Management License for Your Project

To remotely manage your Chromeboxes and other Chrome devices, you need to subscribe to a Chrome Enterprise Upgrade. There are 3 types of services as listed by Google and you choose the one that best suits your project. When you subscribe, you specify the number of subscription licenses that you need, based on how many Chrome devices you want to enroll. How you pay for licenses (subscription type) depends on what service you subscribe to.  All the licenses allow you to lock the device into a single app kiosk mode, manage networks, policies, and remotely troubleshoot devices. This gives you confidence that your devices are secure and not being hijacked with unwanted content. Your Arreya digital signage channel will be the only app shown on your device.

If you have any questions about Chrome Enterprise Upgrade, need to purchase upgrades, or purchase Chrome devices check out the Arreya store.

Chrome Enterprise Upgrade can be purchased either standalone or bundled with ChromeOS devices.

ChromeOS devices with bundled upgrades / Chrome Enterprise Devices

  • Best recommendation
  • Bundled with Chrome Device, no extra license to purchase
  • Perpetual, one-time cost

ChromeOS devices with bundled upgrades are the easiest way to get started as the license is tied to the device and doesn’t require any extra steps to provision licenses to your Chrome devices.  Bundled upgrades allow complete control and management of Chrome devices via the Google Admin console. Bundled upgrades are perpetual, and last the life of the device. Look for Chrome devices labeled “Enterprise” or “Bundled” to make sure you get a device with a bundled license.

Standalone Kiosk & Signage Upgrade

  • Renews annually
  • Specifically for kiosk and digital signage use

The Kiosk & Signage Upgrade gives you most of the same functionality as the bundled upgrade, but doesn’t allow you to manage policies for users, and can only be used in single app kiosk mode. This upgrade is also billed annually, but is offered at a lower cost compared to other upgrades. These licenses are great if you want to use a device that doesn’t come with a bundled upgrade, ChromeOS Flex devices, or if you prefer annual billing.

Chrome Enterprise Non-Profit Upgrade (Perpetual)

  • Non-profit organizations only
  • Discounted price
  • Perpetual

Chrome Enterprise Non-Profit Upgrade allows access to the same features as bundled perpetual upgrades at a lower cost for non-profit organizations. The license allows you to configure policies and settings for Chrome devices, manage users, manage apps, configure networks, and more. The perpetual license is valid for the life of the device but can be transferred to a like device in the event of a device issue.

Chrome Enterprise Education Upgrade (Perpetual)

  • Education organizations only
  • Discounted price
  • Perpetual

Chrome Enterprise Education Upgrade allows access to the same features as bundled perpetual upgrades at a lower cost for education organizations. The license allows you to configure policies and settings for Chrome devices, manage users, manage apps, configure networks, and more. The perpetual license is valid for the life of the device but can be transferred to a like device in the event of a device issue.

Chrome Enterprise Upgrade Annual

  • Renews annually
  • Allows managed guest sessions and user policies

The Chrome Enterprise Upgrade Annual license gives you the same functionality as the bundled upgrade including managed guest sessions and user policy management. This upgrade is billed annually, and is offered at a lower cost compared to other upgrades. These licenses are great if you want to use a device that doesn’t come with a bundled upgrade, if you need to use managed guest sessions, manage users, or if you prefer annual billing.

For more information on each service type of Chrome Management License, refer to the description in the Arreya online store.

Chrome ServiceUpgrade term availableDescription
ChromeOS device bundled with Chrome Enterprise UpgradePerpetualBest recommendation

Bundled with Chrome Device, no extra license to purchase
Perpetual, one-time cost

For a full list of supported devices, see ChromeOS devices.

Standalone Kiosk & Signage UpgradeAnnualRenews annually

Specifically for kiosk and digital signage use

No managed guest sesssion No user policy management

Standalone Chrome Nonprofit UpgradePerpetualNon-profit organizations only

Discounted price

Perpetual

Standalone Chrome Enterprise UpgradeAnnualRenews annually

Allows managed guest sessions and user policies

Standalone Chrome Education UpgradePerpetualEducation organizations only

Discounted price

Perpetual

Services governed by the Chrome Services License Agreement

Chrome Enterprise Upgrade services allow you to configure settings and enforce policies for specific Chrome devices. You can control user access, customize features, configure network access, and more. Choose the service that’s right for your organization type.

Chrome Kiosk & Signage Upgrade service gives you access to the settings you need to configure, deploy, and monitor a Chrome device as a single-app kiosk. It’s perfect for a device that’s used exclusively as a kiosk, such as a digital sign or point-of-sale system in a store. However, it can’t be used for public-session kiosks (managed guest sessions). This service is only available to business customers.

So which one is right for you?

For most Arreya digital signage subscribers, we recommend the Bundled Chrome Enterprise Upgrades. The upgrade is tied to the device, and is a one time cost for the life of the device. There is no annual cost for updates or renewals. For projects that have a set cut off time, Standalone Kiosk & Signage Upgrades may be the cost friendly. Contact us to discuss 319-294-6671, info@arreya.com or For more information go to Service and subscriptions.

 

Enable On-Screen (virtual) Keyboard on a Chrome Device

To enable the virtual keyboard on ChromeOS:

Sometimes you just want a keyboard on your tablet or handheld device. Now you don’t have to buy a new external keyboard, because Chrome offers the virtual keyboard function.

On the login screen –

  1. Click the clock in the lower right hand corner
  2. Click “Accessibility”
  3. Click “On-screen keyboard”