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Moving a device from one channel to another

To move a device from one channel to another –

Delete the device from the current channel

  1. Log in to the account where the device is currently paired – https://yourchannel.arreya.com/login
  2. At the top navigation bar, click [Devices]
  3. Click [Delete] and then [Ok] to confirm deleting the device

The device will return to the pairing screen, presenting a new 4 digit code.
Tip: If you are using Chrome Device Management with manual pairing, you can use CDM to take a screenshot of a remote device and retrieve the 4 digit pairing code.

 

Add the device to the new channel

  1. Log in to the new account for the device – https://theotherchannel.arreya.com/login
  2. At the top navigation bar, click [Devices]
  3. Click [+ Add Device]
  4. Enter a name for the device, and the 4 digit pairing code displayed on the screen of the device you’d like to pair
  5. Click [Add Device!]

Your new device will show in the list below the map

Adding files to the Media Library

Adding media from the Dashboard to the Media Library

  1. Log in to your Arreya Dashboard at https://{yourchannel}.arreya.com/login
  2. Click [Content] -> [Media Library] in the top menu
    Adding Media From the Dashboard to the Media Library
  3. Click [ + Add Media]
  4. From here you have a few options:
    1. Drag files in from your computer(ex. desktop)
    2. Click the [Choose files] button and browse to the desired files
  5. Once you have found all the desired files, click the [Upload] button at the bottom right
    1. If the [Upload] button is not there, click the three horizontal menu bars in the top right corner
    2. Scroll to the top and select Upload
  6. The new files should now appear in your media library

Adding additional channels to your subscription

Managing Channels:

To add additional channels to your Arreya subscription –

  1. Log in to your Arreya Manager at https://yourchannel.arreya.com/login
  2. Click [Management] on the top menu
  3. Click [Channels]
  4. Click the green [+New Channel] button
  5. Type a name for the new channel
  6. Click [Create!]
  7. Your new channel is now created.  As the owner, you have control of the new channel.  Click “Login” on the new channel and log in with your existing username and password.  After that, you will be logged in to the new channel and you can add users as needed.  Additional channels do not have a trial period.  You are billed for the subscription when the channel is created.

 

To remove an Arreya channel –

  1. Log in to your Arreya Manager at https://yourchannel.arreya.com/login
  2. Click [Management] on the top menu
  3. Click [Channels]
  4. Click the red [Delete] button next to the channel you would like to remove
  5. Click [OK] on the confirmation – WARNING – THIS CANNOT BE UNDONE – DATA WITHIN THE CHANNEL WILL BE DELETED – THERE IS NO WAY TO RESTORE A DELETED CHANNEL
  6. The channel is now removed.

Note: This can only be done for sub channels, you’ll need to remove your your Credit Card in order to stop your channel’s billing.  Email (support@arreya.com) or call (319)294-6671 to cancel or suspend your account.

Scheduling a Presentation

How to schedule a Digital Signage Presentation for your Arreya Digital Signage:

 

Creating a new schedule –

  1. Log in to your Arreya Manager at https://yourchannel.arreya.com/login
  2. Click [Schedule] in the top menu
  3. Click [+ New Schedule]

    Schedule

  4. Choose a Presentation from the drop-down menu
  5. Click the empty Start box to choose a start time.  You can adjust the day and time
  6. Click the empty End box to choose an end time.  You can adjust the day and time
  7. Check the box for Repeat every to start a recurring schedule.
  8. Fill in the empty box for the number of and then change the dropdown to the unit of time.
    1. Use Minute(s) to have the presentation repeat every X minutes.
    2. Use Hour(s) to have the presentation repeat every X hours.
    3. Use Day(s) to have the presentation repeat every X days.
    4. Use Weeks(s) to have the presentation repeat every X weeks.  You’ll be able to set what days of the week you want the schedule to appear on.
    5. Use Month(s) to have the presentation repeat every X months.
    6. Use Year(s) to have the presentation repeat every X years.
  9. Set an expiration date and time for your schedule.
  10. Click Create and your new schedule will be added to the calendar and list

Scheduling digital signage is now complete. Changes take effect immediately.  You cannot overlap schedules.

 

Update an existing Schedule –

  1. Log in to your Arreya Manager at https://yourchannel.arreya.com/login
  2. Click [Schedule] in the top menu
  3. Choose a schedule from the list and click [Edit], or click the blue scheduled time on the calendar
    Scheduling Digital Signage
  4. Choose a Presentation from the drop-down menu
  5. Click the empty Start box to choose a start time.  You can adjust the day and time
  6. Click the empty End box to choose an end time.  You can adjust the day and time
  7. Check the box for Repeat every to start a recurring schedule.
  8. Fill in the empty box for the number of and then change the dropdown to the unit of time.
    1. Use Minute(s) to have the presentation repeat every X minutes.
    2. Use Hour(s) to have the presentation repeat every X hours.
    3. Use Day(s) to have the presentation repeat every X days.
    4. Use Weeks(s) to have the presentation repeat every X weeks.  You’ll be able to set what days of the week you want the schedule to appear on.
    5. Use Month(s) to have the presentation repeat every X months.
    6. Use Year(s) to have the presentation repeat every X years.
  9. Set an expiration date and time for your schedule.
  10. Click Update and your changes will show on the calendar and list

Scheduling digital signage is now complete.  Changes take effect immediately.  You cannot overlap schedules.

Tip: You can use schedule updates to control content on the fly

 

Remove an existing Schedule –

  1. Log in to your Arreya Manager at https://yourchannel.arreya.com/login
  2. Click [Schedule] in the top menu
  3. Choose a schedule from the list and click [Delete]
  4. Click [OK] on the confirmation screen
    Digital Signage Schedules

Your schedule is now removed.  Changes take effect immediately.