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Viewing Online and Offline Devices in Arreya

Enhancements have been made to the device management page of Arreya:

On the top right of the “My Devices” report you  can now filter your list of devices by online status (online/offline) and date (past week, past month, past 3 months, past 6 months, and past year).
• To remove the filters for the device report you can either select the option “None” in the filter, or click the “X” icon next to the filter in the purple badge .
• Above the filter you can export the list of devices paired to your channel to a CSV file.
• On the top left of the report it will show you an aggregate of the number of devices online and offline based on the date and time filters.

Adding Users in Arreya

 
 
  1. Log in to your Arreya Manager at https://[yourchannel].arreya.com/login
  2. Click grey [Channel Name] drop down at the top right of the screen
  3. In the navigation menu at the top, click [Management] then [Users]
  4. Click the green [+ New User] button to add a user
    Private Channel and Users
  5. Fill in the Name, Email, and Password
  6. If you wish to support Single Sign On for the user, check the boxes for Google or Microsoft Azure SSO depending on which you which so support.
  7. Choose the desired role for the new user.  Remember:
    1.  Owner has full access to everything
    2. Admin can change passwords, add channels, and make changes to billed features
    3. Manager has access to content and can add new viewers
    4. Viewer can only view the channel
  8. Be sure to Check the active checkbox
  9. Click the [Add User] button
  10. The new user should now appear in the list

 

Notice under the actions column, the user can be disabled, preventing them from being able to log in at any time

If the user is enabled, the provided email and password will be able to log into your arreya account.

If you have a private channel, you can share it with users without needing to create users for everyone.  Check the instructions here.

If your channel is public, but you’d like to make it private, check the instructions here.

How to Change your Password

 

 

If you know your Arreya password, but would like to change it you can follow these simple steps to change your password.

  1. Log in to Arreya Manager.
  2. You will be brought to the My Channel tab of the Arreya Manager. At the Top left you’ll see a list of a few different tabs we can move to. Click on the Management tab and then click on Users in the drop down menu that appears.
    Change Your Password
  3. From the Users page you should be able to see all active users on the channel. Find a user with your email address and username and click the Edit button on the right.
  4. An Edit User screen will appear. Simply type in the new password you would like in the password text field and hit Update User at the bottom. You will now be able to log in next time with your new password.

How to Reset your Password

 

 

If you have forgotten your password or how to log in, the log in screen will be at yourchannelname.arreya.com/login

  1. At the bottom left of the white box should be a Forgot Password link, as shown below.Reset Your Password
  2. Enter your Email address and hit the green Email Me button.Reset Password
  3. Check your Email for an email from no-reply@arreya.com. If you don’t see it please check your spam folders. Follow the link inside to set a new password.
  4. Enter your new password and click Update PasswordForgotten Password
  5. You should now be able to log in to Arreya normally.

Link Sharing your Private Channel

Link Sharing your Private Arreya Channel:

 

  1. Log into your Arreya Channel
  2. Click on your channel name in the upper right
  3. Click on Create & Manage Channels
  4. Make sure your channel is set to Private
  5. Click on Settings and go to the Sharing tab
  6. Check the box labeled Link Sharing
  7. Copy and Paste the URL that appears in box

That is what you will need to give out to the people who you want to show your signage to.