If you know your Arreya password, but would like to change it you can follow these simple steps to change your password.
Log in to Arreya Manager.
You will be brought to the My Channel tab of the Arreya Manager. At the Top left you’ll see a list of a few different tabs we can move to. Click on the Management tab and then click on Users in the drop down menu that appears.
From the Users page you should be able to see all active users on the channel. Find a user with your email address and username and click the Edit button on the right.
An Edit User screen will appear. Simply type in the new password you would like in the password text field and hit Update User at the bottom. You will now be able to log in next time with your new password.
If you have forgotten your password or how to log in, the log in screen will be at yourchannelname.arreya.com/login
At the bottom left of the white box should be a Forgot Password link, as shown below.
Enter your Email address and hit the green Email Me button.
Check your Email for an email from no-reply@arreya.com. If you don’t see it please check your spam folders. Follow the link inside to set a new password.
Enter your new password and click Update Password
You should now be able to log in to Arreya normally.
Log in to the account where the device is currently paired – https://yourchannel.arreya.com/login
At the top navigation bar, click [Devices]
Click [Delete] and then [Ok] to confirm deleting the device
The device will return to the pairing screen, presenting a new 4 digit code. Tip: If you are using Chrome Device Management with manual pairing, you can use CDM to take a screenshot of a remote device and retrieve the 4 digit pairing code.
Add the device to the new channel
Log in to the new account for the device – https://theotherchannel.arreya.com/login
At the top navigation bar, click [Devices]
Click [+ Add Device]
Enter a name for the device, and the 4 digit pairing code displayed on the screen of the device you’d like to pair
Click [Add Device!]
Your new device will show in the list below the map