Troubleshooting
- Allowing Arreya through a Firewall or Content FilterTo ensure Arreya operates smoothly, you may need to configure your firewall or content filter to allow its traffic. Follow the steps below based on your system. FOR NETWORK…
- Fixing a Device "Waiting for Application Window..."If you see your Arreya sign is showing a white background with the Arreya logo and "Waiting for application window..." below it, here are the steps you will need to take to get…
- How to Fix a White Screen on Google Managed Arreya DevicesTroubleshoot white screen issues on Google managed devices running Arreya. Learn how to check network connections, verify Google Admin Console status, and reinstall the app to resolve startup errors.
- How to Reinstall the Arreya Digital Signage AppFix presentation playback and content update issues by reinstalling the Arreya app. Step-by-step instructions for ChromeOS, Amazon Signage Stick, LG WebOS, and other digital signage hardware.
- My Device is Showing "Offline" in the DashboardAN OFFLINE DEVICE IS TYPICALLY CAUSED BY AN INTERNET CONNECTION ISSUE. HERE ARE SOME TROUBLESHOOTING STEPS TO DETERMINE THE CAUSE - 1. Verify there are no internet outages or…
- My Devices Show "Offline" in Google Admin ConsoleMY DEVICES SHOW OFFLINE IN GOOGLE ADMIN CONSOLE If your device status is Offline in the Google Admin console, typically the device does not have a reliable internet connection,…
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