Arreya Care
Priority Support, From a Team That Picks Up the Phone.
Arreya Care gives you peace of mind with full-scope software and device troubleshooting support — backed by real, US-based technicians.
Choose Your Package
Get Arreya Care Hours
Pick the package that fits your team. Purchase securely through Stripe — your hours are ready to use as soon as you check out.
1-Hour Arreya Care
1 support hour
A single block of expert help, whenever you need it.
- Live US-based support technician
- Full-scope software support
- Chrome hardware & device troubleshooting
- Priority ticket handling
Secure one-time checkout via Stripe
3-Hour Arreya Care
3 support hours
Great for occasional help, quick fixes, and one-off projects.
- Everything in the 1-Hour package
- More runway for setup questions
- Network & connectivity troubleshooting
- Priority ticket handling
Secure one-time checkout via Stripe
10-Hour Arreya Care
10 support hours
Our best value for ongoing, worry-free peace of mind.
- Everything in the 3-Hour package
- Full runway for implementation & rollout
- Network & connectivity troubleshooting
- Priority ticket handling
Secure one-time checkout via Stripe
Not sure which package is right? Talk to our team and we'll help you choose.
Support for Software and the Unexpected
Arreya Care Advantages
Customers enjoy the freedom our full-scope software and device troubleshooting support packages provide. Arreya Care gives peace of mind — if there's ever an issue, help is a quick click away, with a live US-based support technician. Basic Support customers can purchase 3-hour or 10-hour Arreya Care packages above.
- Arreya software support
- Talk to a real, live support technician
- 24-hour response (excluding holidays and weekends)
- Chrome hardware support and troubleshooting
- Device management
- Implementation needs
- Network troubleshooting
- Connectivity troubleshooting
Live US-Based Support
Getting Help Is Easy
Something not quite right? We've got you. Start a ticket and tell us what's going on — you'll get a ticket number so we can track everything from start to finish, and Arreya Care members jump to the front of the line. Here's exactly what happens next.
Tell Us What's Going On
Start a ticket and describe what you're seeing — a sentence or two and a quick screenshot are plenty. The more we know, the faster we can dive in.
A Real Technician Takes a Look
A live, US-based Arreya technician personally reviews your ticket and maps out the best path forward. Arreya Care members move to the front of the queue.
We Get You Back on Track
Arreya Care members hear back within 24 hours by email or a live call. Standard customers get a written resolution within 48 hours — and we stay with it until you're set.