Knowledge Base
Chrome Device Setup
- CDM Setup For Chrome DevicesCDM - CREATING AN OU AND USER FOR DEVICE PAIRING This guide walks through how to create an OU and user for setting up Chrome Devices with Chrome Device Management(CDM). This is…
- Change Time Zone Settings on a Chrome DeviceConfiguring the time zone settings on a Chrome device is done in the Google Admin Console. Settings are determined by the OU that the devices are apart of. For help managing…
- Choosing the Chrome Management License for Your ProjectTo remotely manage your Chromeboxes and other Chrome devices, you need to subscribe to a Chrome Enterprise Upgrade. There are 3 types of services as listed by Google and you…
- Chrome Device Manual Wireless ConfigurationThis article will cover manual configuration of a wireless network on a Chrome device, the pictures below show an AOpen Chromebox Mini, but the process for other devices is the…
- Configuring Chrome Kiosk Device SettingsSetting up your OU (Organization Unit) is an important step to make sure your Chrome Devices and Kiosk Device Settings are properly configured for kiosk mode. 1. After logging…
- Configuring a Chrome Device with Chrome Enterprise Management (Managed Kiosk Mode)BEFORE YOU BEGIN Before enrolling devices into your Admin console, you will need to configure your Chrome kiosk settings (managed kiosk mode) in your admin console, otherwise…
- Creating an Organizational Unit (OU)Creating an Organizational Unit (OU) for your Chrome Devices is an easy way to organize groups of devices and users. 1. Use the main navigation menu in the upper left hand…
- Enable On-Screen (Virtual) Keyboard on a Chrome DeviceTO ENABLE THE VIRTUAL KEYBOARD ON CHROMEOS: Sometimes you just want a keyboard on your tablet or handheld device. Now you don't have to buy a new external keyboard, because…
- How to Allow Channel URLs for Arreya ChromeOS Kiosk Devices (Fixes Geolocation & Weather)OVERVIEW On auto-launched ChromeOS kiosk devices, browser permissions (including geolocation) are controlled per app, not globally and not per user. If a channel URL (for…
- How to Capture Chrome Browser LogsIf you’re experiencing issues displaying your Arreya content in your desktop web browser, we may ask you to capture one or more Chrome browser logs. Below are a few types of…
- How to Force Chrome Device Display ResolutionThe Google Admin console allows you to force the resolution and display scale of the internal or external display output for Chrome devices. This may be useful for hardware…
- Moving a Chrome Device to another Organizational UnitAn important feature of the Admin Console and Chrome Device Management is the ability to organize and move devices using the Organizational Unit structure. 1. After logging in…
- Moving a device from one channel to anotherTO MOVE A DEVICE FROM ONE CHANNEL TO ANOTHER - DELETE THE DEVICE FROM THE CURRENT CHANNEL 1. Log in to the account where the device is currently paired -…
- Rebooting a Chrome Device, Taking Screen Captures, and Viewing a Screen RemotelyAn important feature for troubleshooting device issues, is the ability to remotely reboot a Chrome device or take a screenshot of the screen. 1. After logging in to your Admin…
- Recovering a Chrome Device: "ChromeOS is missing or damaged" ErrorIn certain instances, you may need to use the Chromebook Recovery Utility in order to repair ChromeOS on your digital signage device. If the device does not boot properly, or…
- Seeing Information for Each Chrome DeviceNeed to see your Chrome Device information? Access model, chrome version, serial number and much more with device management. 1. After logging in to your Google Admin console,…
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