Category: Troubleshooting Arreya

How to capture Chrome browser logs

  If you’re experiencing issues displaying your Arreya content in your desktop web browser, we may ask you to capture one or more Chrome browser logs. Below are a few...

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Why is my screen blank?

A blank screen can be caused by several things.  Here are some common causes for a blank screen – No content is pushed live Go to [Content] > [Presentations] Click on...

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What should I do if my device is showing “offline” in the dashboard?

An offline device is typically caused by an internet connection issue. Here are some troubleshooting steps to determine the cause – Verify there are no internet outages or security changes that...

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