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Platform Compatibility Notes

platform compatibility with chrome os

Overview

A core goal of Arreya’s development team is to stay informed and constantly test the newest hardware and software that manufacturers have to offer. As a result of our extensive testing we found that Chrome OS devices provide the best experience. These devices offer easy device setup, deployment, and content delivery that works perfectly with Arreya.

Another benefit of Chrome OS devices with Chrome Enterprise Management is the ability to remotely manage the devices through the Google Admin console. To explain further, Chrome Enterprise Management simplifies the troubleshooting and deployment processes. Simply configure networks, reboot devices, fetch logs, take screenshots, and much more.

Arreya tries to remain platform agnostic while taking advantage of new browser features, and retaining backwards compatibility where possible. From user reports and previous testing, we have identified requirements and known issues for other common hardware choices. However this information is subject to change and cannot be guaranteed to work for every situation.

 

Android

  • Minimum version requirement: Android 7.1 (Nougat)
  • Android is an open source operating system and can be compiled with core features missing.
  • Low-end Android media players frequently are shipped with Android builds missing drivers, hardware acceleration issues and missing video codecs.

 

Samsung Smart TV (TIZEN OS)

  • Minimum Samsung OS version: Tizen 3.0. Came in 2017 models, older models may be able to be updated
  • Older versions of Tizen are missing core browser features 

 

General Smart TV/Mobile browser limitations (LG WebOS, etc.)

  • Limited memory and storage space could cause content failure and crashes
  • Concurrent video playback may be limited on any smart TV due to decoding hardware and software
  • Only fonts embedded in the TV will be used, other fonts may fail to display

 

Linux (RaspberryPi, Ubuntu, etc.)

  • Linux/Unix is a family of open source operating systems. Each version and build can be compiled with core features missing and frequently are missing required video decoders and codecs.
  • Additional package installation, configuration, and testing is required in every scenario.

 

Typical browser compatibility issues

Below is a list of browser features commonly missing from older, incompatible browsers. Arreya uses these features and requires them in order to properly run. 

 

 

Contact us to learn more about platform compatibility for digital signage software at 319-294-6671 or info@arreya.com.

Can I use Arreya on android devices?

 

Can I use Arreya on android devices?

Yes. The Arreya device application is available for Android devices and can be found in the Google Play store by clicking here.

 

Compatibility:

At this time, we only support Android devices running Android 7.1 (Nougat) or newer.

 

Contact us at 319-294-6671 or info@arreya.com, visit our website, or sign up for a demo to learn more about Arreya.

How can I request training?

Get in touch with us, we make it easy for you.  Either give us a call at (319)294-6671 or email us at support@arreya.com.

 

If you are wanting a few more resources to do it yourself, feel free to check out our YouTube channel here.  We would recommend watching our Getting Started playlist and then getting more in depth with our Arreya Tutorials playlist.  Both contain lots of great tips and tricks for you to use.

What browsers are supported?

Arreya will work with a variety of browsers to display your content.  We strongly recommend using the Google Chrome browser for best results.  You can use Microsoft Edge, Mozilla Firefox, or Apple Safari as well. No matter what browser you use, make sure that you have the newest version of your browser for best results.

Why should I pay for Arreya instead of a different platform?

Why should I pay for Arreya instead of a different platform?

Scalable Digital Signage and Choose Arreya Digital Signage

What do you want your digital signage to do? If all you want is a slideshow on one monitor, Arreya is more than you need. But if you want to get the most from your digital signage investment, Arreya gives you a reliable, easy to use editor that allows for multiple capabilities even touchscreen, and allows for viewing and editing everywhere.

Also, most platforms have hidden costs for updates, software and service. We have a monthly subscription, payments are done by channel, there are premium widgets offered, and much more. Choose Arreya to have NO hidden costs.

Contact us at (319) 294-6671 or info@arreya.com to learn more about why to choose Arreya. Also visit our website to learn more about our features, services, and unique channel pricing.