Real People. Real Support
Every Arreya Subscription Includes Expert Help.
Choose the right support level for your team — from included Standard Support to full Arreya Care coverage.
Included with Every Arreya Subscription
standard Support
is always INCLUDED with Active Subscription
- Email and ticket support for software questions
- 48-hour response (business hours)
- Support for scheduling, editor, media, and user setup
STANDARD SUPPORT DOES NOT INCLUDE:
- Live support calls
- Network trouble shooting
- After-hours support
- Hardware trouble shooting
PRIORITY SUPPORT AVAILABLE
Arreya Care is recommended for those who rely on real-time displays and IT-managed networks.
3-Hour
Arreya Care
$420
3 prepaid hours
Save $210
- Priority 24-hour response
- Chrome hardware support
- Network troubleshooting
- Device management
- Live support calls
10-Hour
Arreya Care
$1,200
10 prepaid hours
Save $900
- Priority 24-hour response
- Chrome hardware support
- Network troubleshooting
- Device management
- Live support calls
Hourly
(Pay-As-You-Go)
$210/hr
No prepayment Needed
No Savings
- Priority 24-hour response
- Chrome hardware support
- Network troubleshooting
- Device management
- Live support calls
Excludes Support On: weekends, holidays, or non-recommended devices.
ON-SITE VISITS
When you need in-person help with installation or hardware.
$289/hr + travel and expenses
- Certified Arreya technician visit
- Assistance with setup, networking, or Chrome device implementation
EXCLUDES:
- Replacement costs
- Repair materials
- Permits
- Electrical work
Add-On Development & Design
Custom Development
Need advanced integrations, custom widgets, or specialized data connectors? Our development team can create tailored solutions for your unique requirements.
Design Services
Professional design services including custom templates, branded layouts, and interactive touchscreen experiences that elevate your digital signage.
