Alertus Alert Configuration

 

Arreya works with hosted/cloud versions of Alertus. On premise solutions may require additional configuration to access the outside web. Alerts can be triggered on your Arreya channel by Alertus in a few different ways.

 

Setting up Alert Services

First, you will need to set up one or more Alert Services for each service you wish to issue an alert for. For example this can be a HTTP request for each channel, or other services like RSS/XML to use with the RSS widget. Articles for each supported Alert Service are listed below.

HTTP Request Alert Service

 

Creating an Alert Profile

Once you have added all of the channels you wish to alert to the Alert Services section, you can add an Alert profile to alert multiple channels at once.

In your alertus console, navigate to Configure System then Alert Profiles.

Creating an Alert Profile

Click the [Add Alert Profile] button

Configuring Alerts

Configuring Alerts

For the Name and Description field, name your alert profile and enter a description.

Under the Delivery Methods section, add each alert service that you wish to alert with this profile. This will be all of the Arreya channels you previously added as Alert Services.

Click [Add Alert Profile] when you are done adding services.

Rapid Activation

If you wish to have your Arreya channels alerted in the event of a rapid activation, locate the alert profile named EMERGENCY. Click edit next to this alert profile.

Rapid Activation

Add each Arreya Channel’s alert service you previously configured, to the list of delivery methods in the existing alert profile.

Alertus on Digital Signage

Click [Save Alert Profile] when you are done adding services.

 

Preset Alerts

A Preset Alert will allow you to alert all of your Arreya channels at once.

In your alertus console, navigate to Configure System, then Preset Alerts.

Alertus Digital SignageAlertus Digital Signage

Alerts for Digital Signage

Click [Add Preset Alert]

Keep People Safe with Digital Signage Alerts

For the Name and Description field, name your alert preset and enter a description.

In the Compose Message section, you can enter a default message, this can be overridden when you issue the alert.

Alertus Mass Alerts System

For the Specify Delivery Methods section, select the alert profile that you created for your Arreya channels.

Click [Add Preset Alert] when you are done

Additional presets can be added for different kinds of Alerts, fire, evacuation, etc.

 

Issuing an Alert: Preset Activation

In your alertus console, navigate to Preset Activation

Alertus Alerts

Select your preset alert you previously configured.

Mass Notification System

In the Text field, you can change the message from the preset default.

Click [Continue] and follow the instructions to issue the alert.

 

Issuing an Alert: Custom Activation

In your alertus console, navigate to Custom Activation

Digital Signage Alerts

Alertus

In the Text field, you can enter the message the Alert will display.

For the Duration field, you can set a custom duration for the alert to display for.

Under Specify Delivery Methods, select the alert profile you previously configured for your Arreya channels. Or specify individual alert services if you want to alert specific Arreya channels.

Click [Continue] and follow the instructions to issue the alert.

 

 

Creating & Removing a Quick Alert

Managing Quick Alerts:

 

Creating a Quick Alert –

  1. Log in to your Arreya Manager at https://yourchannel.arreya.com/login
  2. Click the green [+New Alert] button in the box on the left titled “Alerts”
    Digital Signage Alerts
  3. In the new box that shows up you can set your alert with different messaging, animations, colors, and icons. You can also set how long you’d like the alert to display.
    Digital Signage Quick Alerts

    1. The Title field will display in larger text.
    2. Message field is slightly smaller, intended for secondary messaging to the alert.
    3. The icon drop down has many icons you can choose from to match the type of alert you are sending out.
    4. The Animation drop down adds motion to bring attention to your alert. This will animate the icon. (Optional)
    5. The timeout option will automatically remove the alert after the set amount of time, entered in seconds. It is default set to 500 seconds.
  4. Click [Add Alert]
  5. Your alert will now cover the screen and scroll across to attract attention

 

Removing a Quick Alert –

  1. Log in to your Arreya Manager at https://yourchannel.arreya.com/login
  2. Click the red [Remove Alert] button in the box on the left titled “Alerts”
    Quick Alert