How to force install your Arreya channel PWA by device policy

Each Arreya channel can be deployed as a Progressive Web App (PWA) and has settings to customize the look and feel of your PWA. You can force install to PWA to managed devices via the Google Admin Console.

  1. After logging in to your Admin console, go to Device Management > Chrome management.Force Install your Arreya Channel PWA by Device PolicyForce Install your Arreya Channel
  2. Once you are on the Chrome Management screen, click on Apps & extensions.Force Install your Arreya Channel PWA by Device Policy 
  3. Select the OU (Organization Unit) on the left hand side of the screen that you wish to configure. Only Chrome Users in this OU will have the settings applied.Force Install your Arreya Channel 
  4. Click on the USERS & BROWSERS tabForce Install your Arreya Channel PWA by Device Policy
  5. Hover your mouse on the Yellow Plus button on the bottom right corner of your screen, next click on the Web icon to open up the Add by URL option. Enter the address of your Arreya Channel in the URL field. (e.g. arreyademo.arreya.com) You can select whether the PWA will open in a new tab, or a seperate window. Click Save to add the PWA.Arreya Channel PWA by Device Policy
  6. After the PWA is added, you will see it in the App listing. The app will force install by default, and you have the option to pin it to the users’ taskbars.PWA by Device Policy

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

Preconfiguring a wireless network through the Google Admin console

A useful feature of Chrome Device Management is the ability to pre-configure networks on Chrome devices.

  1. After logging in to your Google Admin console, go to the Device Management section.
  2. On the column on the left side of the screen, click Networks. (Your console may say Network instead, under the Device Settings heading)
  3. Click CREATE WI-FI NETWORK. 
  4. In Platform access, check the box next to “Chromebooks (by device)”
  5. In Details, create a name for your network.  Then add the Network Name (SSID) for your wireless network, check the box for “Automatically connect” and if the SSID is not broadcast (hidden), select the correct Security Type, and lastly the password for the network.

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

Rebooting a Chrome device and taking screen captures and viewing the screen remotely

An important feature for troubleshooting device issues, is the ability to remotely reboot a Chrome device or take a screenshot of the screen.

  1. After logging in to your Admin console, go to Devices > Chrome Devices and click a serial number to get into the individual device settings.
  2. On the left side of the screen you’ll see your options for Reboot, Remote Desktop, and Take a Screenshotscreen capture for digital signage troubleshooting
  3. This screen also has information regarding system information, and troubleshooting features like Remote Desktop, Capture Logs, and Move.
  4. Pressing [Reboot] will send a command to the Chrome device to reboot. You will either get a success message, or an error if the device is offline or it’s unable to communicate with the device.
  5. Pressing [Remote Desktop] will start a dialog for you to remotely view your screen in real time.
  6. Pressing [Take a Screenshot], next to Screen Capture will take a screenshot of what is currently on the screen. This can be used to determine what is showing on the screen currently.

The Screen Capture and Remote Desktop functions will return an error if a user has interacted with the Chrome device, pressed a touch screen, used a keyboard or mouse, etc. This is a security feature to prevent sensitive information from being accessed on a user’s screen.

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

Assigning Asset IDs in the Google Admin console

An important step in organizing your devices is assigning Asset IDs for each device so you can easily identify a device when you go to reboot or get information from it.

  1. After logging in to your Admin console, go to Devices > Chrome Devices and click a serial number to get into the individual device settings.
  2. Under Custom Fields click on the field you want to edit and it will bring up the edit screen.Assigning Asset IDs
  3. Put in your Asset ID that you want to use and put in a Location to help you remember where the device is.
    Assigning Asset IDs in the Google Admin Console
  4. Press [Save]

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

 

How do I see information about each Chrome device?

Need to see your Chrome Device information? Access model, chrome version, serial number and much more with device management.

  1. After logging in to your Google Admin console, go to the Device Management section.
    chrome device information and chrome management
  2. Click Chrome Devices.
    chrome devices
  3. If your Admin console was set up by Arreya, you will see your devices in the top-level organization on the left side of the screen.google admin console
  4. The right hand side of the screen has a list of the devices in that organizationchrome device information
  5. Clicking the serial number of the device will bring you into the information screen for the selected device.chrome device information

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Enterprise Management.