Arreya Device Management
The Device Manager in your Arreya account has been updated with features and functionality to provide more accurate and precise information to gauge your device(s) overall health and online status....
Arreya Media Sharing
If you are an approved user in a primary Arreya account with multiple subscriptions, you can now access media libraries for all your subsidiary accounts. You can either access these...
Device Setup
Step 1. Connect your device to the internet Ethernet Connection If your ethernet connection doesn’t require any extra setup, plug your ethernet cable into your Chromebox and ensure the other...
Remote Debugging ChromeOS Kiosk Apps and Progressive Web Apps in Kiosk Mode
Preface and prerequisites This article is intended for developers interested in remotely debugging their ChromeOS App or Progressive Web Application running in Kiosk mode. The target ChromeOS device must be...
How to Reset your Password
How to Reset your Password If you have forgotten your password or how to log in, the log in screen will be at yourchannelname.arreya.com/login At the bottom left of the...
Using Android Devices for Arreya Digital Signage
There are two types of Android devices we commonly get questions on – Generic Android Devices, which could be called media players, tv boxes, sticks, or other nicknames,...
Can I use a Smart TV with Arreya?
We do not recommend or support using the built-in player of a Smart TV to display content with Arreya. While it may be possible on some displays, we have found...
Chrome OS device PWA Installation Instructions
This article will cover installing your Arreya Channel PWA on a Chrome OS device where that isn’t force installing the PWA by policy. PWA support has been supported...
iOS PWA Installation Instructions
This article will cover installing your Arreya Channel’s PWA on an iOS device. The process is similar for iPhone and iPad devices. Web apps are partially supported in iOS starting...
Android PWA Installation Instructions
This article will cover installing your Arreya Channel’s PWA on an Android device. On your Android smartphone, open Chrome or the browser installed on your smartphone. Navigate to your Arreya...
How to capture Chrome browser logs
If you’re experiencing issues displaying your Arreya content in your desktop web browser, we may ask you to capture one or more Chrome browser logs. Below are a few...
How to fix your device when it shows “Waiting for application window…”
If you see your Arreya sign is showing a white background with the Arreya logo and “Waiting for application window…” below it, here are the steps you will need to...
Platform Compatibility Notes
Overview A core goal of Arreya’s development team is to stay informed and constantly test the newest hardware and software that manufacturers have to offer. As a result of our...
Moving a Chrome Device to another Organizational Unit
An important feature of the Admin Console and Chrome Device Management is the ability to organize and move devices using the Organizational Unit structure. After logging in to your Admin...
Scheduling a Presentation
To schedule a Digital Signage Presentation on Arreya, log in to your Arreya Manager, navigate to the schedule section, and create or update schedules by choosing presentation times, repeat intervals,...
Why is my screen blank?
A blank screen can be caused by several things. Here are some common causes for a blank screen – No content is pushed live Go to [Content] > [Presentations] Click on...
What should I do if my device is showing “offline” in the dashboard?
An offline device is typically caused by an internet connection issue. Here are some troubleshooting steps to determine the cause – Verify there are no internet outages or security changes that...