Preconfiguring a wireless network through the Google Admin console

A useful feature of Chrome Device Management is the ability to pre-configure networks on Chrome devices.

  1. After logging in to your Google Admin console, go to the Device Management section.
  2. Under the Device Settings column on the left side of the screen, click Network.

  3. Click the Wi-Fi option.

  4. Click Add WiFi.
  5. Fill in your network information.
    The last two options need to be the following:

    Restrict access to this Wi-Fi network by platform
    This Wi-Fi network will be available to users using:
    Only check Chromebooks”
    Apply Network Select “By Device”



  6. Finish by clicking [Add]

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

 

 

Adding users and assigning admin roles

How do I add users to the Admin console?

  1. After logging in to your Google Admin console, go to the Users section.
  2. Click the [Add User] button in the lower right corner.

  3. Enter the user’s name, desired email address, and set a password if desired.
  4. Click [Create].
  5. Record the credentials on the next screen and send them to the new user if desired.

How do I give a new user access to Admin console functions?

In order for a user to have access to Admin console functions, you will need to set admin privileges for the user.

  1. After logging into your Admin console, go to the Admin roles section. The button may be hidden in the More Controls dock at the bottom of the screen.


  2. Select which role you would like your user to have, the typical choice for setting up a user that has access to device management, would be the Services Admin role. An explanation of the different built in roles can be found here: https://support.google.com/a/answer/2405986?hl=en.

  3. Click [Assign Admins].



  4. Type the email address of the User you would like to assign privileges to.
  5. Click [Confirm Assignment]. That user will now have access to the Admin console.

 

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

 

Rebooting a Chrome device and taking screen captures

An important feature for troubleshooting device issues, is the ability to remotely reboot a Chrome device or take a screenshot of the screen.

  1. After logging in to your Admin console, go to Device Management > Chrome Devices and click a serial number to get into the individual device settings.
  2. Click System Activity and Troubleshooting
  3. This screen has information regarding system information, and troubleshooting features like Reboot Device and Screen Capture.
  4. Pressing [Reboot Now] will send a command to the Chrome device to reboot. You will either get a success message, or an error if the device is offline or it’s unable to communicate with the device.
  5. Pressing [Capture], next to Screen Capture will take a screenshot of what is currently on the screen. This can be used to determine what is showing on the screen currently

The Screen Capture function will return an error if a user has interacted with the Chrome device, pressed a touch screen, used a keyboard or mouse, etc. This is a security feature to prevent sensitive information from being accessed on a user’s screen.

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

 

Assigning Asset IDs in the Google Admin console

An important step in organizing your devices is giving each device an Asset ID so you can easily identify a device when you go to reboot or get information from it.

  1. After logging in to your Admin console, go to Device Management > Chrome Devices and click a serial number to get into the individual device settings.
  2. Under Custom Fields press [Edit] and enter in your custom Asset ID

  3. Press [Save]

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.

 

 

How do I see information about each Chrome device?

  1. After logging in to your Google Admin console, go to the Device Management section.
  2. Click Chrome Devices.

  3. If your Admin console was set up by Arreya, you will see your devices in the top-level organization on the left side of the screen.
  4. The right hand side of the screen has a list of the devices in that organization
  5. Clicking the serial number of the device will bring you into the information screen for the selected device.

 

Please visit Getting started with Chrome Device Management  for more information regarding Chrome Device Management.