Moving a device from one channel to another

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To move a device from one channel to another –

Delete the device from the current channel

  1. Log in to the account where the device is currently paired – https://yourchannel.arreya.com/login
  2. Click Management -> Devices
  3. Click [Delete] and then [Ok] to confirm deleting the device

The device will return to the pairing screen, presenting a new 4 digit code.
Tip: If you are using Chrome Device Management with manual pairing, you can use CDM to take a screenshot of a remote device and retrieve the 4 digit pairing code.

 

Add the device to the new channel

  1. Log in to the new account for the device – https://theotherchannel.arreya.com/login
  2. Click Mangement -> Devices
  3. Click [+ Add Device]
  4. Enter a name for the device, and the 4 digit pairing code
  5. Click [Add Device!]

Your new device will show in the list below the map